About Us

We are the Department of the Environment of the municipality of Veracruz and we work every day to care for, protect and improve the natural environment we share.

With the vision of a sustainable municipality driven by our Mayor, Dr. Rosa María Hernández Espejo, we promote responsible actions that strengthen sustainability and the circular economy. With a commitment to contributing to a better quality of life, for today and future generations.

Contact

Hours: 8:00 a.m. - 4:00 p.m.
Office Address: General Miguel Negrete #793 between Prof. Luz Nava and Calzada Simón Bolívar, Col. Ignacio Zaragoza, ZIP 91910, Veracruz, Ver.
Phone: 2292001070
Email: medioambiente@veracruzmunicipio.gob.mx

Environmental procedures

Environmental Impact (technical reports and new works)

Tree cutting and pruning (CPA)

Registry of service providers

Registry of companies

Types of pollution under our jurisdiction

Air pollution

Mainly from burning waste.

Noise pollution

Only fixed establishments or noise in residences with commercial activity (in the specific case of residences, please contact 911 or the municipal police).

Wastewater discharges

For discharges of soapy water, wastewater, organic matter in decomposition, and waste generation.

We also attend to

Tree cutting without authorization Urban solid waste

Requests we handle

Reforestation

Attention to pollution of bodies of water (lagoons)

Tree pruning (at discretion) for trees on medians, green areas, parks, lighting clearance and risk

COMPLAINTS

Documentation to file a complaint must include:

01

The name, phone number and address of the complainant

02

Data that allow locating the polluting source or the activity that is violating the regulation

03

The acts, facts or omissions reported and evidence or data that the complainant may offer

Permits for tree cutting or pruning

Requirements:

  • Official ID (INE, passport)
  • Proof of address
  • Photographs of the tree
  • Receipt of payment for the procedure